Information for volunteers

At this point in time (August 2020) we have seen a decrease in coronavirus-related help needed in our village.  We expect to see an increase in need for volunteers as winter approaches so please still contact us if you are interested in volunteering.


If you would like to volunteer, please read all of the information on this page. 


Choose one of the roles below that you would like to volunteer for and contact Maria Smith at  You will be asked to complete a small form to provide contact details, relative skills and experience.  For insurance purposes, please also ask a local friend (not a family member) to complete this reference form for you.  

We highly recommend volunteers take this short online training course to help you gain skills and confidence to help someone you might encounter during volunteering who may be having challenges: 

We need volunteers for the following - please choose one role that you would like to volunteer for:

Helpline Volunteer
Be the first point of contact for the resident calling the Helpline phone number. Confirm the resident’s need whether it be prescription, shopping, a cheery chat or other need and then after completing a Job Sheet, passing it on to the Hub Manager.  Click here for full job description.  This is a shift role, please see below for more details.

Community Helper
Buying and delivering a resident’s essential shopping needs (ideally from local shops) and collecting and delivering fulfilled prescriptions (mainly from Boots Danbury or Danbury Medical Centre). Residents live mainly in Danbury but some in Little Baddow or Bicknacre so use of a car is likely to be required.  Click here for full job description.  This is a shift role, please see below for more details.

Young Volunteers

We have formed a small group of young volunteers helping with local community requests.  If you are aged 16-18 years old and would like to get involved, please contact Liz Hiscock at

Sewing Bees
If you are interested in sewing face masks, please contact Karen Hamilton at 


Befrienders regularly calling residents for a friendly chat.  This is done by making regular contact at the agreed frequency and time, currently by phone from your own home, with a ‘matched’ resident following their request for befriending calls.  You will be required to take the Befriender training (approximately 40 mins) and take part in a reflective session before taking on this role.  Click here for full job description.


Shift Volunteers

Volunteers will be asked to cover shifts lasting two hours on a rota between 9am - 11am, Monday - Friday. Rotas are usually updated every 2 weeks to give all volunteers an opportunity to experience what the role entails.  This will help us cover shifts should a number of our volunteers need to self isolate.

Attending shifts
Volunteers are informed of their shifts by email from David Turner - please look out for emails from

If you are unable to make your shift on the day, please contact the Hub via the helpline and inform the Hub Manager.  If you are unable to make a future shift, please contact David at


Please ensure you are familiar with the information in these policies as part of becoming a volunteer.


© 2020 Danbury Coronavirus Volunteer Group